We detail the hygiene, disinfection and use measures of the different facilities of the campsite to protect the safety and health of our customers against the Covid-19
RECEPTION
The safety protocols established by the health authorities will be strictly followed and the measures and gaugings will be informed with posters
The use of a mask will be mandatory
The entrance to reception will be limited and the security distance of one and a half meters will be maintained. Contact will be limited by protective screens
Disinfectant gel will be provided at the entrance
The surfaces will be cleaned and disinfected after attending to each client
The keys to the accommodations will be disinfected before and after they are handed over, and check-in at the reception must be done by one person
Payment will preferably be made by card
SERVICES
The safety protocols established by the health authorities will be strictly followed and the measures and gaugings will be informed with posters
The use of a mask will be mandatory
The safety distance of one and a half meters will be maintained
Disinfectant gel will be provided on access
Cleaning frequency will be increased in accordance with current regulations
Cleaning and disinfection will be carried out with disinfectant products certified and authorized by the Ministry of Health
Specific cleaning will be carried out on those manipulative and high contact elements such as taps, switches, handrails, showers, doors and handles, etc
COMMON AREAS
The safety protocols established by the health authorities will be strictly followed and the measures and gaugings will be informed with posters
The use of a mask will be mandatory
Disinfectant gel will be provided on access
The safety distance of one and a half meters will be maintained
Cleaning frequency will be increased in accordance with current regulations
Cleaning and disinfection will be carried out with disinfectant products certified and authorized by the Ministry of Health
Specific cleaning will be carried out on those manipulative and high contact elements such as taps, switches, handrails, showers, doors and handles, etc
Drinking directly from water sources is prohibited. Hands will need to be disinfected before and after each use
BUNGALOWS
The safety protocols established by the health authorities will be strictly followed
The accommodations will be cleaned and disinfected after each stay with disinfectants certified and authorized by the Ministry of Health
Specific cleaning will be carried out on those manipulative and high-contact elements such as taps, switches, handrails, showers, furniture, appliances, doors and handles, etc
BAR-RESTAURANT-MARKET
The safety protocols established by the health authorities will be strictly followed and the measures and gaugings will be informed with posters
The use of a mask will be mandatory
The safety distance of one and a half meters will be maintained. This distance will also be guaranteed for drinks at the bar
The client will have disinfectant gel at the entrance. In the case of the supermarket, the use of gloves that we will make available to customers at the entrance will be mandatory
After each service, the surfaces used (tables, chairs, bar, etc.) will be cleaned and disinfected
Cleaning frequency will be increased in accordance with current regulations
Cleaning and disinfection will be carried out with disinfectant products certified and authorized by the Ministry of Health
Specific cleaning will be carried out on those manipulative and high contact elements such as doors and handles, sinks, taps, etc
POOL
The safety protocols established by the health authorities will be strictly followed and the measures and gaugings will be informed with posters
The use of a mask will be mandatory
The safety distance of one and a half meters will be maintained
Disinfectant gel will be provided on access
A shift system will be established for the use of the pool. A weekly calendar will be set with rotating time slots and the capacity will be controlled by non-transferable wristbands that will be delivered at the time of check-in
The cleaning frequency will be increased and a specific cleaning will be carried out on those manipulable and high contact elements.